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Privacy Policy

Your privacy is very important to TMPO, LLC ("herein referred to as either "TMPO LLC," "We", or "Us"). TMPO LLC operates TaylorMadeGolfPreOwned.com and is a licensed distributor of Taylor Made Golf Company, Inc., d/b/a TaylorMade-adidas Golf Company ("TMaG"). We are committed to respecting your privacy on this site. In connection with a user’s (hereinafter, "you" or "user") use of the TaylorMadeGolfPreOwned.com site ("Site"), including, but not limited to registration, product purchases, contacting support, we will collect information (including address and credit card information) regarding such Users. We will maintain the confidentiality of information provided in accordance with our Privacy Policy.

We may change this policy from time to time, and if we do so we will provide notice that this policy has changed either (i) to the email address on record with us or (ii) on this Web site regarding any changes to this policy.

1. Use of Information

TMPO LLC may provide certain demographic information it collects to third parties in connection with its provision of products and services to our Users. The dissemination of this information is necessary in order to provide personalized information and promotional offers. Except as disclosed in this Privacy Policy, our current policy is to refrain from selling, leasing, or otherwise transferring your personally identifiable information, however, this policy does not apply in all cases and this policy may be changed in the future. We describe below some of the situations in which such information may be disclosed. TMPO LLC will never provide our promotional affiliates with personally identifiable information which would permit them to communicate with our Users by email unless the User "opts-in" and have not "opted-out", pursuant to our opt-out procedure, from receiving communications.

The information we collect may also include information you submit about others, including the name, e-mail address or physical address of a gift recipient. We only use information you submit about other people to deliver information, products, or services specifically requested by you.

2. Information That Is Personally Identifiable

Our registration format requests certain contact information from our Users. We collect information that is personally identifiable through the registration and purchasing process when processing your order. When a User completes an order, the format will require personally identifiable information for each User, including:

  • Contact information (including name, home address, email address)
  • Unique identifiers ( including credit card numbers)
  • Demographic information (including zip code, telephone area code, gender, etc.)

The information we have obtained through this process may be used by TMPO LLC, as well as by providers of related services ("Providers"), in connection with processing your order. We and our Providers also use contact information from the registration format to send the User information about us and when otherwise necessary. Such information may also be used by us and our Providers to assess your satisfaction with and to obtain feedback regarding the Site and products and services we provide and to tailor the visitor’s experience while visiting our Web Site.

We may use the contact information we collect to provide, by means other than email, information or offers which we believe will be of value to Users and we may share contact information with other companies that may want to provide our Users, by means other than email, information regarding additional products and services. We may also use the contact information to send our Users information or offers by email which we believe will be of value to them and we may share email contact information with other companies that may want to provide our Users information regarding additional products and services. Such contact information may be shared based upon the demographic information we collect. Users may opt-out of receiving future communications from us and the third parties set forth in this Section 2 at any time; see the section below regarding "Opt-out".

Finally, the information we collect will be maintained in a file that we may need to review in a variety of other circumstances, such as enforcing our Terms of Use for Users, analyzing and understanding our customers and their needs, and for the administration and provision of our goods and services.

As a User of the Service, you consent to the aforementioned uses of such information and the provision of information to third party service providers described above that facilitate the Service, all in accordance with this Privacy Policy.

3. Aggregate Information

Subject to the other terms of our Privacy Policy, we may aggregate (i.e. assemble on a basis that does not enable one to personally identify you) the data that is acquired under or in connection with this site and/or related to ordering our products and services, including, without limitation, data about the products and services requested and purchased by our Users. Aggregated data may be used by us to improve our Site, products and services and for marketing purposes, and may be shared with and used by advertisers and other third parties. We may also use such data to determine what types of Site, products and services are best suited for our customers and what types of Site, products and services our customers request. If we provide aggregated data to third parties, particular personal information will not be individually identifiable in the aggregated data.

Notwithstanding anything in this privacy policy to the contrary, TMPO LLC has contracted with third parties to provide tracking and analysis of information and data collected from visitors to our website. TMPO LLC reserves the right to provide that information and data to such third parties for those purposes. \ Such information and data is provided on a basis that does not enable a third party to identify you.

Your use of the Site provided by TMPO LLC constitutes your consent to the use of such data on an aggregated basis.

4. Policy on Children’s Use of the Site

This Site is, generally, directed at persons over the age of 13 who purchase items with credit cards and we do not knowingly collect personal information from or about children under the age of 13 except as relating to a specific order for products or services. If we, at any time, learn that information relating to a child under the age of 13 that we have obtained is other than as set forth above, we shall immediately purge such information from our records.

5. Cookies

Like most other Web sites, TMPO LLC’s servers may automatically track certain information about activity on our Web site. This information allows us to keep our Web site running efficiently. This information may include: the browser being used (such as Netscape, Internet Explorer, etc.); your operating system (such as Macintosh, Windows, etc.); your IP address; and the referring URL and all company URLs you visit. We use your IP address to help diagnose problems with our server, and to administer our Web site, but your IP address is not connected to information that is personally identifiable.

In addition, TMPO LLC may use "cookies" on certain pages of our Web site to automatically collect information from a visitor to our Web site and transfer this information to the visitor's hard drive. Cookies help us recognize repeat visitors, allowing communication of a personalized welcome message and tailoring of content to match particular interests.

We also may use outside advertising companies to display advertisements on our site. These advertisements may also contain cookies. Some customer data may be shared with the advertising affiliates on an aggregated basis in accordance with the other terms of this Privacy Policy. Because cookies are stored on your hard drive, not on our Web site, you are always free to set your browser to decline cookies and you can delete them from your computer. If you decline "cookies" or delete them from your computer, you will still be able to access our Web site, but you may find that some areas do not work as smoothly as when cookies are enabled on your system.

6. Other Use

It is possible that TMPO LLC, its business and/or assets, its present or future subsidiaries, joint ventures or any combination of such, could merge with or be acquired in one or more types of transactions by another business entity or entities. Should such transaction(s) occur, TMPO LLC has your permission to share some or all of your information in order to, among other things, continuation of one or more services similar to all or a portion of the services that TMPO LLC currently provides. Notice of such an event (to the extent that it takes place) will be posted on this Web site and we will require that the new combined entity adhere to the practices disclosed in this Privacy Policy.

7. Disclosure for Legal Purposes

Given the government’s current interest in Internet regulation, you hereby authorize us and the third parties permitted to receive information hereunder, to disclose all information collected in connection with this Site and the products and services, pursuant to judicial and administrative proceedings, and in connection with law enforcement activities and as otherwise may be permitted by law, to law enforcement or government agencies if we believe the disclosure is necessary or appropriate. You also authorize us to disclose such information if we believe the disclosure is necessary or appropriate in the event of an investigation of improper or illegal conduct in connection with our Web Site, such as fraud, misrepresentation, intellectual-property infringement, or other activity that may put us at risk for liability. We will, whenever we believe reasonably possible, use our reasonable efforts to inform a User whose information may be so revealed.

8. Other Parties and Your Information

This policy only relates to our collection and use of your information, except as otherwise provided. We are not responsible for the privacy policies and practices of promotional affiliates, advertisers or other third parties to which we may provide links. TMPO LLC does not have control over the privacy policies applied by any other party to whom you may disclose information to when linked from our Web site. If you would like information on any other party's privacy policy, you should contact that party directly, and we encourage you to do so. Once your information is provided to a third party a described in this Privacy Policy, TMPO LLC cannot guarantee that such information will be maintained or used in a manner consistent with this Privacy Policy.

9. Security

TMPO LLC employs standard industry measures to protect and ensure the confidentiality of your personally identifiable information, including the use of firewalls and SSL encryption. Despite these efforts, we cannot guarantee the security of your information given the current state of the Internet. Unless required by law, we have no obligation to maintain information about you, although we reserve the right to do so. TMPO LLC has implemented industry standard security measures to protect the loss, misuse and integrity of the information under our control. Although TMPO LLC makes good faith efforts to store the information collected by it in a secure operating environment that is not available to the public, TMPO LLC cannot guarantee complete security.

10. How You Can Modify Information, Opt Out, or Contact Us

You can review and modify (or remove) the information you provide us in the order or registration process if this information changes. The information that you may change (or remove) includes any information provided on our order or registration format. To make any of these changes, you may log on to this site and make the changes directly after you have received an identification and password for the transaction or for the individual order.

After either completing your first purchase at TMPO LLC or otherwise using our registration module, your registration on our Web site will be confirmed by an email correspondence to your email address. If you do not object to such email within three days, it will constitute your consent to receive email notices and other email communications from TMPO LLC and its advertisers and promotional affiliates. In the event you no longer wish to receive such email notices or other email communications from us, you may opt-out by removing yourself through our opt-out procedures. in the event you no longer wish to receive communications from a third party you must contact such third party. You acknowledge that TMPO LLC has no control over whether such third party will stop such communications. You may also contact us at CustomerService@TaylorMadeGolfPreOwned.com if you no longer wish to be enrolled as a User.

To contact us with questions about this policy or other inquiries:

Send us an email at CustomerService@TaylorMadeGolfPreOwned.com and write "Privacy Policy" in the subject line.

Still Need Help?

TMPO LLC

PO Box 90083

Raleigh, NC 27675

Customer Service: 1-866-999-TMPO (8676)

By E-Mail: CustomerService@TaylorMadeGolfPreOwned.com

Effective 9/10/2008