Why have I received a request from you about my credit card?

Please note that for your protection, our checkout system verifies credit card billing information and address information. This information must exactly match the information on file with your credit card company to process. As an extra protection for our International customers, we may request a copy of your credit card statement for verification purposes. Please remember these and other payment verification procedures may delay the processing of your order but are intended to protect our customers.

Was this answer helpful?
Still need help?

Email one of our Customer Service Representatives for personalized support.

  • Your Name
  • Your Email
  • Your Question
  • Send