Golf Club Trade In Frequently Asked Questions

Does club condition affect golf club value?
Club condition does matter. Before receiving a quote, you will confirm that your club is not in need of any repairs, dented, badly scratched, cracked, significant sky marks, etc… Even if the club does not have any of these issues, if it was not well taken care of, this will reduce the trade-in value of your club.
Where do you get the trade-in values?
To make sure you get a great price for your clubs, we use The Golf PriceBook, also known as the PGA Value Guide. This reference is the same price book major retailers and pro shops have been using for years. Because of the PriceBook/Guide’s experience and knowledge, we are confident you will be receiving an accurate and fair price for your trade.
How long does it take for my trade-in to be processed?
Consumer trade-in’s can take up to ten Business Days (Mon-Fri) from the time we receive the club (at our facility), to be processed. After which, a credit or gift certificate is issued.
What if I have a club or clubs to trade-in and I am not interested in making a purchase at this time?
The customer must go through the online trade-in process. After completed, ship the club or clubs to TaylorMadeGolfPreOwned. After the trade-in is received and then processed, an email is sent with a gift certificate that can be used on a future TaylorMadeGolfPreOwned purchase.
What if I can’t find my club on the list?
If you do not find your club listed on the drop down selection, then we are not currently accepting trades on that club. Please check back as we update the list often.
What If I have a club, or clubs, to trade-in and want to apply it towards a purchase on TaylorMadeGolfPreOwned?
The customer must go through the online trade-in process first before making a purchase for the credit to apply to the order. The customer must use a valid credit card. Once the customer has completed the trade-in process, they must immediately start shopping and make their online purchase.
Do you accept iron sets?
All iron sets must include either five, six, seven or eight sequential irons. At minimum, the iron set must have at least five consecutive pieces including the 6 iron and PW (pitching wedge). Iron sets that do not have the minimum 6-PW configuration will not be accepted. All heads, shaft models, flexes, and dexterity must match for an iron set to receive credit.
Will I be provided a shipping label for my trade in?
Yes, in most cases (exclusions are detailed below). All Trade Ins shipping to us from the continental United States will receive a FedEx label which is to be used to send us your club(s); however only some will be free of charge.

If your Trade In is valued at $99.00 or greater you will be issued a pre-paid FedEx shipping label. Trade Ins of less than $99.00, must use the provided FedEx label as well, however a $7.99 USD shipping fee will be deducted from your credit.

Trade Ins with originating addresses outside of the continental United States, are to be shipped at your own expense. (The FedEx label that will automatically generate will not be valid.)

* All Trade Ins must include the Packing List that will be created after you submit your Trade In online.
Can I get a second return shipping label for my trade in?
We are unable to issue a second return shipping label.
I have many items to trade in. Will you send me a large box?
If you have multiple items please pack sufficiently in a box large enough to accomodate your items. Your local FedEx Store location should have a box large enough for your multiple items.
How is my trade-in credit refunded back to me if I return a purchase?
All refunds will be issued in US currency. All refunds will be applied to the original form of payment. If you paid for your order with a gift certificate and or credit card or PayPal combination the refund will be credited to the gift certificate first and balance will then be refunded to the credit card or PayPal account.
What if my trade-in does not meet your criteria?
If your trade-in does not meet our acceptance criteria we will do one of the following:
  1. Return of the product to you*
  2. Disposal of the item if the club is a "no value" item and you agree to its disposal.
  3. Repair the club, if you agree to the price of the repair, and authorize us to complete the repair. We will deduct the repair charges from the initial trade-in allowance.
*You are responsible for return shipping charges and must contact us with payment info. Consumer Trade-In return shipping rates are shipped FedEx and are as follows: Base Charge / Add On Single Club $10.99 / $.99, Iron Sets $14.99 / $7.99